Secretaries and executive assistants form the backbone of administrative support in just about every industry. From school districts to law firms, their general responsibilities include maintaining records, setting up appointments, and relaying correspondence. Secretaries are prevalent in every level of administration, from the front desk to the CEO's office, while executive assistants are linked to high-ranking members of an organization's infrastructure.
Both positions require organization skills, trustworthiness, and a positive attitude. A company with a strong support system has the ability to prosper by saving time for employees, making them free to take on other responsibilities. Experienced executive assistants can become indispensable parts of a company's decision-making process, collecting reports and overseeing other assistants. Applicants who are well-versed in computer software are at a distinct advantage as more duties become automated.
Assessments for Secretaries And Executive Assistants
Criteria Corp customers most commonly use skills and personality tests when screening applicants for secretarial and executive assistant positions. The Criteria Basic Skills Test (CBST) measures verbal and math skills, reading comprehension, spelling, grammar, and attention to detail, featuring specific benchmarks for administrative and executive assistants. Employers often also administer personality tests to screen potential executive assistants, with the most popular choice being the Employee Personality Profile (EPP), which measures twelve personality traits and analyzes how well an applicant’s personality will mesh with the job. Together, skills and aptitude tests can help hiring managers select executive assistants who are personable, reliable, and detail-oriented, and that have the basic skills that are correlated with job readiness, such as communication skills, as well as verbal and math ability.
Source: U.S. Department of Labor