Light truck and delivery service drivers generally use smaller vehicles, vans or trucks with a capacity under 26,000 pounds. Drivers have to maintain their vehicles in good working order, obey traffic laws, load and unload cargo, and remain on schedule for pickups and deliveries. Employers generally look for drivers who will adhere to the rules, are attentive, and are friendly and reliable. While there is no minimum education requirement to be a truck driver, drivers need to be equipped with the stamina and experience to travel long distances without posing a danger to themselves or other drivers. Spatial awareness and physical dexterity is much more important in this job than it is in others. Moreover, companies that rely on a fleet of delivery drivers must ensure that drivers are prompt, reliable, and have good dispositions for customer service.
Criteria Corp has several tests that are used by hiring managers to assess applicants for delivery/driver positions. The Criteria Basic Skills Test (CBST) is, as the name implies, a basic skills test which assesses basic literacy, numeracy, and attention to detail, skills strongly linked to general job readiness. To assess applicants' attention and concentration, employers can use the Criteria Attention Skills Test (CAST), which measures an individual's focus, concentration, and multi-tasking skills, all crucial abilities for truck drivers. Finally, the Customer Service Aptitude Profile (CSAP), measures an applicant's personality traits as they relate to a customer-facing position. It provides a recommendation for an applicant's suitability for customer service-related work and can be used to determine who is a good fit for a customer-facing role.
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Rank in HireSelect:
108 out of 1,100
Median wage in U.S.:
Expected growth rate 2012-2022:
Number employed (2014): 1,625,290
Education level of Truck Drivers (Delivery):