Criteria Adds Sales, Customer Service Aptitude tests to HireSelect®

LOS ANGELES, CA - Criteria Corporation announced today that it has signed an agreement with Western Psychological Services, (WPS) a leading test publisher, to license two of WPS's personality tests. Criteria will adapt the Sales Achievement Predictor (SalesAP) and the Customer Service Aptitude Profile (Customer Service AP) for electronic delivery through Criteria's web-based HireSelect employee testing service.

The tests measure personality traits that are critical to success in sales and customer service positions. Each test's score report contains a comprehensive profile that lists relative strengths and weaknesses in the skills and behaviors associated with high performance in these positions and offers a specific recommendation regarding a person's job suitability for such positions. Validity scales identify applicants who are exaggerating strengths or minimizing weaknesses - and the scores of those applicants are automatically adjusted.

"We are delighted to be including these tests in HireSelect and to be working with Western Psychological Services, whose long history of publishing best-in-class assessments speaks for itself," said Josh Millet, CEO of Criteria. "WPS's tests help round out our test portfolio offerings. Our inclusion of these tests in HireSelect is part of our ongoing effort to make HireSelect the most comprehensive, user-friendly employee testing service on the market."

About Criteria

Criteria Corporation is the leader in web-based pre-employment testing. Criteria's HireSelect® service is web-based software that allows companies to implement a state-of-the-art employee testing program quickly and cost-effectively, without needing to spend money on costly test consulting services. HireSelect features employment aptitude testsemployment personality tests, and basic skills tests. Criteria's test development efforts are guided by its Scientific Advisory Board, which includes several of the world's foremost experts in cognitive psychology, psychometrics, and statistics. To find out more visit

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