Criteria Launches Interview Intelligence: The First AI-Powered Interview Scoring with Expert-Level Accuracy

LOS ANGELES – (May 19, 2025): Criteria Corp, a leader in talent solutions, today announced the launch of Interview Intelligence (IIQ), a suite of AI-powered interview features that elevate Criteria’s Structured Interviewing platform. This groundbreaking advancement marks a major leap forward in hiring efficiency, predictive power, and scientific rigor.

With job applications flooding in at unprecedented rates, HR teams are struggling to keep up. Criteria developed IIQ to address this very challenge, enabling hiring managers to review candidates more efficiently, fairly and thoroughly – helping them select the best candidate for a given role.

At the core of Interview Intelligence lies a first-of-its-kind capability: instant, automated video interview scoring that performs with the same level of precision as an expert Industrial-Organizational (I/O) psychologist. Built using the most advanced AI models available today, this technology delivers the strongest talent signal the market has ever seen, transforming how organizations assess, compare, and hire top talent.

“Structured interviewing is two times more predictive than unstructured interviewing, but it’s always been pretty hard for companies to execute well,” said Josh Millet, CEO of Criteria. We’ve built a first-of-its-kind solution that easily enables talent acquisition teams to achieve that level of insight instantly. It’s the combination of cutting-edge AI, 20 years of data, and deep I/O expertise that makes Interview Intelligence truly game-changing.”

While the concept of automated interview scoring isn’t new, earlier attempts have fallen short in delivering a truly reliable and predictive signal. “For a long time, video interviewing providers have been content to sacrifice quality for automation,” said Millet. “Organizations who want to utilize video interviewing should not have to settle for fuzzy scoring based on black-box algorithms or pseudoscience.” 

Criteria’s scoring uses AI that leverages decades of research into the best practices for structured interviewing and is trained on the expertise of I/O psychologists. “Thanks to recent advancements in AI, combined with our unique data set, Interview Intelligence can score video interviews as accurately as a human expert, and can do this at scale,” Millet adds.

Built for Accuracy, Flexibility, and Insight

Interview Intelligence includes:

• Interview Transcripts & Summaries – comprehensive post-interview insights at a glance.
• Customizable Evaluation Guides – empowering teams to evaluate responses with flexibility and consistency.
• AI-Assisted Question Creation– guiding the interviewer to generate questions that are job-related and predictive while also ensuring maximum flexibility over the questions asked
• Automated Interview Scoring – leveraging model-agnostic AI to instantly evaluate candidate responses with expert-level accuracy. Interviews are scored based solely on the transcripts – not the audio, video, or other information that could introduce bias. 

Unlike other solutions, Interview Intelligence lets users employ their own interview questions—no locked-in templates or generic rubrics—allowing greater alignment with job-specific competencies and organizational culture.

Delivering on the Criteria Promise

For over two decades, Criteria has been at the forefront of evidence-based talent solutions, helping companies hire and develop top performers through scientifically validated assessments, interviewing, and development tools. Interview Intelligence is the latest embodiment of that mission.

“Everything we build is designed to give our customers and their candidates better outcomes—through stronger, more predictive talent signals,” said Josh Millet, CEO of Criteria. “IIQ does exactly that. It’s accurate, it’s fast, and it’s the future of interviewing.”

About Criteria Corp

Criteria empowers companies of all sizes to hire and develop top talent with assessments, interviews, and employee development resources that are grounded in science and designed to engage candidates, highlight potential, reduce bias, and drive superior outcomes. Uncover valuable insights throughout the employee journey with a user-friendly, comprehensive suite of tools, thoughtfully designed to help companies make better talent decisions, faster. 

For more information, please visit criteriacorp.com.