Legal Services

Pre-employment tests can help law firms identify and retain talented, reliable staff.

The Statistics:

  • Over 630,000 people are employed in legal occupations in the US
  • Paralegals and legal assistants are expected to see a 15% growth in employment between 2016 and 2026

Why Use Pre-Employment Testing:

The biggest hiring challenge for many legal firms is identifying and retaining support staff, including administrative assistants, clerical staff, and receptionists. Criteria's employment tests can help organizations that offer legal services sort through large applicant pools, reduce time-to-hire, and identify reliable, productive staff members.

What Tests to Use:

Law firms most often administer the Criteria Basic Skills Test (CBST) when hiring for their support staff. The CBST measures the trainability, attention-to-detail, and overall "job readiness" of applicants, all important traits for clerical and administrative positions.

The Customer Service Aptitude Profile (CSAP) is another test commonly used when hiring for customer-facing staff. The CSAP is a personality test that compares an applicant's personality with traits that have been correlated with success in customer service roles, such as diplomacy and patience.

Various typing, data entry, and computer skills tests may also be recommended for positions that require familiarity with computers or specific programs.

For upper level positions like legal assistants and paralegals, the Criteria Cognitive Aptitude Test (CCAT) assesses a candidate's critical thinking, attention-to detail, and ability to problem solve. These traits are important for roles that require employees to learn and apply new information.

Why Criteria:

  • State-of-the-art, cloud-based assessment platform
  • Unlimited access to all of our aptitude, personality, and skills tests
  • Tests backed by science and validated for employment
  • Dedicated customer success managers and unlimited training and support
  • Flat-fee pricing model

If you're an employer interested in previewing these tests, start a 30-day free trial.

Common Positions in Legal Services:

  • Legal Assistant
  • Receptionist
  • Paralegal
  • Law Clerk
  • Court Runner

A Few of Our Legal Services Customers:

  • Law Office of Christopher J. Gillette
  • Wilber Lane Law Firm
  • Zanes Law
  • Zinda & Davis, PLLC