Case Studies Wholesale Distributor Improves Performance and Productivity
A wholesale distributor wanted to maximize the performance of its team of Material Handlers. Material Handlers are responsible for packaging products, maintaining stock, operating powered industrial equipment to assist with inventory, and driving short distances to transport materials.
The organization partnered with Criteria to determine how well Criteria’s assessments predict various metrics for job success within this role. Three tests were used:
- The Criteria Attention Skills Test (CAST): An assessment that evaluates a person’s ability to stay focused and complete tasks with accuracy without being distracted.
- The Criteria Basic Skills Test (CBST): An assessment that measures job readiness and trainability through basic math, verbal, and communication skills.
- The Workplace Productivity Profile (WPP): A risk assessment that measures a person’s integrity, honesty, and ability to follow rules and procedures.
137 Material Handlers participated in the study by taking the three assessments. The assessment scores were then compared to a handful of performance criteria specified by the organization, including Overall Job Performance, Productivity, and Hours to Achieve Productivity.
The results of the study found that all three assessments helped to predict performance for employees in the Material Handlers role across each of the performance criteria.
Using these three tests together helped the organization turn incremental improvements into major gains for the company’s overall performance and productivity.