In today's fast-paced and ever-evolving workplace, talent development can’t be one-size-fits-all. Whether you're onboarding a new hire, coaching a team through conflict, or aligning leadership around strategic goals, your success hinges on understanding people: how they work, how to motivate them, and how to help them grow.
Investing in talent development yields strong returns, helping to close the skills gap and keep your workforce engaged. But traditional development programs can feel time consuming to set up and hard to implement effectively.
That’s why Criteria created Develop™. Develop sits at the intersection of efficiency and ease of use, making valuable development tools accessible to everyone at an organization.
Develop is a powerful post-hire solution designed to help organizations unlock the full potential of their people. From individual contributors to C-suite executives, Develop delivers personalized insights, targeted development strategies, and AI-powered coaching to drive measurable improvements in engagement, performance, and retention.
What is Develop™?
Develop™ is Criteria’s talent development platform that transforms team feedback into action. It combines science-backed assessments, real-time coaching, and actionable insights to help individuals, managers, and organizations thrive. There are two key components at the heart of Develop:
- TEAMscan: A 5-minute anonymous survey that diagnoses team dynamics across 17 performance drivers. It identifies strengths and growth areas in communication, collaboration, psychological safety, and more.
- Coach Bo: A 24/7 AI-powered coaching companion. Coach Bo delivers personalized, real-time guidance based on Develop data, helping users build skills, navigate challenges, and lead more effectively.
With tools like Workplace Insights, Collaboration Guides, Manager Guides, and a robust Skill Library, Develop empowers stakeholders at every level of an organization to take ownership of their growth journey.
The Real-World Impact of Develop™
To quote Steve Jobs: “If you give people tools, they’ll do wonderful things with them.” The main goal Criteria’s post-hire tools is to unlock the full potential of a workforce. Let’s look at some real-world examples of the wonderful things Develop can help people do at every level of an organization.
1. Individual Contributor – Skill Development and Team Collaboration
A marketing associate joins a new team and wants to hit the ground running. After completing the Employee Personality Profile (EPP) and participating in a TEAMscan, they receive a Workplace Insights Report and Collaboration Guide. These tools help them understand their communication style, strengths, and how to best collaborate with teammates. With Coach Bo, they get AI-powered coaching on time management and creative problem-solving—building confidence and contributing more effectively from day one.
“Coach Bo is the perfect amalgam of coach, knowledge base, and confidante. As I’ve grown into new responsibilities in my role, our chats have been a safe space for me to bring hurdles and get solutions tailored to my personality.”
- Criteria Enterprise Account Manager, Sam Stokes
2. Mid-Level People Manager – Improving Team Performance and Engagement
A customer support manager overseeing a team of 10 is facing high turnover and low engagement. They launch a TEAMscan to assess how the team collaborates and communicates. Using the Manager Guide, they facilitate a team discussion to address key issues and create a plan for improvement. With Coach Bo, the manager receives targeted coaching on how to support individual team members and strengthen leadership skills. The result? Higher engagement scores and reduced attrition.
“As a manager, this product gives me insights into my team that I might otherwise spend months (or even years) trying to uncover. When I was a first-time manager, a tool like this would’ve been a game changer. With the new check-in feature, I get a real-time, data-driven pulse on how my team is doing and can tailor my approach to support them -- both individually and as a team.”
- Criteria Team Manager, Eileen Quinn
3. Executive – Driving Organizational Alignment and Retention
A CEO wants to ensure alignment across departments and identify future leaders. They deploy TEAMscans across the organization and review aggregated insights to spot trends in leadership, communication, and collaboration. These insights inform succession planning and internal mobility strategies. With personalized development plans and leadership coaching in place, high-potential employees are nurtured for long-term success.
"The insights I gain each week are really incredible. The information I get from Coach Bo is so much more real time, sometimes I hear about issues in the business group before that leader has even had a chance to raise the issue with me.
It also gives me really good ideas about who to do skip-levels with and which business groups to focus on. It's so helpful that it feels like I'm getting a thorough update on how our business is doing every Monday morning."
- Criteria CEO, Josh Millet
4. HR Business Partner – Supporting Onboarding and Internal Mobility
An HR business partner uses Develop to streamline onboarding and support career growth. New hires complete their EPP and receive their Workplace Insights Report, helping them integrate smoothly into their teams. For internal mobility, the HR partner identifies employees with leadership potential and uses Develop’s Skill Library and Coach Bo to guide development conversations and career planning.
"I use Develop to turn new hires into high performers—faster. It’s my go-to tool for boosting team efficiency, strengthening communication, and keeping my people engaged and motivated. With Develop, I’ve streamlined onboarding, fostered better collaboration, and built a workplace where my team loves to grow and succeed."
- Criteria P&C Manager, Cesar Sanchez
Why Develop™ Works
Develop isn’t just another training tool. It’s a strategic development engine. It helps:
- Managers become more effective leaders with personalized coaching and actionable insights
- Teams collaborate better by understanding each other’s strengths and work styles
- Organizations reduce turnover, improve engagement, and align talent development with business goals
Whether you're trying to boost team performance, retain top talent, or build a culture of continuous growth, Develop gives you the tools to make it happen.
The Tangible Value of Develop™
Beyond providing valuable insight to stakeholders at all levels of an organization, Develop overhauls how your organization ramps talent and keeps employees engaged, with meaningful impact on key business results.
Develop helps your organization:
- Reduce turnover
- Improve training efficiency
- Increase onboarding efficiency
- Cut down conflict-related downtime
- Boost employee engagement
- Create more effective managers
That might sound too good to be true from just one product, but Develop tackles each of these common problems by improving how teams communicate, collaborate, and empower themselves. Even small improvements to any of these metrics yield large dividends.
Let’s look at turnover as an example:
The average turnover rate in the US is 13.5%, meaning that a sample 200-person company will lose about 27 people each year. Between recruitment, training costs, and lost productivity, the average all-in cost of hiring just one employee is close to $40,000.
Develop enables managers to better motivate and understand the needs of their team, while Coach Bo can provide tailor-fit guidance to help individuals improve and reach their goals on the job. Recent data shows that teams with high engagement see a 59% lower turnover rate compared to disengaged teams.
If Develop helps this example organization reduce their turnover rate by just 10%, 3 fewer employees will need to be replaced. This results in a savings of over $120,000 annually.
When you consider the savings Develop promotes across all six of these dimensions, the money really stacks up.
Ready to Unlock Your Team’s Full Potential?
Reach out to your Customer Success Manager to activate Develop and start building happier, higher-performing teams today.
Don’t just hire great talent. Develop it.
