Employment Personality Tests

Employment personality tests are a valuable tool for gaining insights into the interaction style, character traits, and behavioral patterns of individuals, and are designed to assess the aspects of a person's personality that remain stable throughout an individual's lifetime. Properly designed personality tests are therefore meant to pinpoint permanent personality "traits" (for example, an individual's level of extroversion) rather than temporary "states," (for example, an individual's current level of anger.)

When given to prospective or current employees, personality tests are intended to describe aspects of an individual's character that are relevant to their job performance. Research has generally shown that personality tests can be especially useful in predicting job performance in those jobs that require frequent social interaction (with other employees, the public, or customers.)

The HireSelect employment test portfolio contains the following personality tests:

• Sales Achievement Predictor (SalesAP): A sales aptitude test that measures personality traits that have been shown to be critical to success in sales and sales-related jobs, including motivation, competitiveness, extroversion, goal orientation, and assertiveness. The SalesAP provides an overall recommendation on candidate's suitability for sales positions.
• Customer Service Aptitude Profile (CSAP): The companion test to the SalesAP, the CSAP is a customer service test that measures personality traits that are important for customer service and related positions. The CSAP provides an overall recommendation on candidate's suitability for customer service-related positions, based on traits such as cooperativeness, personal diplomacy, patience, and more.
• Criteria Personality Profile (CPI): A general personality inventory based on the most widely accepted personality model — the "Big Five" — which describes an individual's personality in terms of five psychological traits: Agreeableness, Conscientiousness, Extroversion, Stability/Neuroticism, and Openness.