ABOUT CRITERIA

People are more than their resumes.

Criteria was founded more than 20 years ago on a belief that still drives us today: resumes are poor predictors of success. They show where someone has been. Not how they think. They show titles and experience. Not potential. They show polish. Not performance.


OUR MISSION 

See people clearly. 
Decide with confidence. 
Create opportunity.


For decades, companies have used resumes, gut feel, and inconsistent hiring practices to make some of their most important people decisions. The result is a hiring process that succeeds only 54% of the time, barely better than chance. 

Criteria helps organizations see talent more clearly, make confident choices, and create more opportunities for people to do their best work, across any organization, any role, and any industry. 

We believe talent decisions should be grounded in evidence, guided by fairness, and built on ethics. Because these decisions shape more than hiring outcomes. They shape careers, teams, businesses, and lives.


THE WAY WE WORK IS CHANGING 

Roles are evolving. Skills are shifting. The most valuable human strengths are becoming more important, not less.

These are the qualities that help people thrive when work changes. But they are hard to see on a resume. That is why organizations need a better way to understand talent, not just where someone has been, but what they can do next.

 

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WHAT WE BELIEVE 

Four convictions guide every product we build.

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Potential deserves to be seen
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Better decisions need better signals
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Science should serve people
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Technology should earn trust


WHAT MAKES CRITERIA DIFFERENT 

A lot of talent technology promises speed. Criteria delivers confidence.

I/O PSYCHOLOGY LED 

Built by talent science experts 

Our approach is grounded in more than 20 years of scientific validation, led by a large team of I/O psychologists and supported by a world-class Scientific Advisory Board. Every assessment is designed for reliability, validity, and fairness.

ETHICAL, EXPLAINABLE AI 

No black boxes. No unexplained scores.

Criteria's AI is sourced and prompted by I/O psychologists, designed to be transparent and auditable, tested for bias, and built with humans in the loop. We are ISO 42001 certified, the international standard for responsible AI management.

PROPRIETARY DATA

The largest assessment data set in the industry

Better insight starts with better data. That scale lets us deliver trusted benchmarks from day one, with insights that keep getting smarter over time.

WHOLE-PERSON VIEW

People are not one score

Criteria helps organizations understand talent across the qualities that shape success: ability, behavior, skills, readiness, growth, and performance. Because the best decisions come from seeing the whole person.

6B+

Data points

80M+

Assessments delivered

4,000+

Organizations

60

Countries served

OUR VALUES 

Five principles impact every decision we make.

Lead with evidence 

Clarity beats assumption. We use science, data, and validation to understand what matters and build what works

Build with fairness

Talent decisions shape lives. Fairness is not an add-on. It is central to the work.

Earn trust

Customers need to trust the signals. Candidates need to trust the process. Teams need to trust the decisions. We build for transparency, confidence, and accountability.

See the whole person

People are more than credentials, scores, or job titles. We build technology that helps organizations see people with more clarity and care.

Innovate responsibly

The future of work is changing fast. We believe innovation should move people forward, not leave them behind.

Our History

We’re proud of where we’ve been and where we’re going.

2006

Founded to Rethink Hiring

Criteria is founded in Los Angeles by two PhDs with a bold vision: bring more science, structure, and fairness to hiring decisions.

2013

1,000 Customers and Counting

Criteria reaches 1,000 customers, proving that organizations are ready for a better way to identify talent beyond the resume.

2015

Series A Growth Funding

After bootstrapping from day one, Criteria raises $8 million in Series A funding from Level Equity to accelerate product innovation and market expansion.

2019

Majority Growth Investment from Sumeru

Criteria receives a majority growth investment from Sumeru Equity Partners, fueling the next stage of growth and platform expansion.

2020

Expanding the Science of Talent Signals

Criteria acquires Revelian, a leader in emotional intelligence and game-based assessments, deepening its ability to measure the traits that drive success at work.

2021

Moving Beyond Assessments into Interviewing

Criteria acquires Alcami Interactive, an on-demand video interviewing platform, expanding its ability to support structured, scalable candidate evaluation.

2023

Extending Talent Signals After the Hire

Criteria launches Develop, expanding into post-hire talent management and AI-powered coaching to help organizations grow and develop their people.

2025

Advancing Responsible AI in Hiring

Criteria extends its AI leadership with Interview Intelligence and AI Proctoring, helping teams improve structure, consistency, and confidence across the hiring process.

2026

Predictive Interviewing and Responsible AI Leadership

Criteria expands its Predictive Interviewing Suite with real-time, asynchronous, and AI-powered interviewing capabilities. The company also becomes one of the first 100 organizations to receive ISO 42001 certification for the responsible use of AI.

OUR PEOPLE

The team helping build the future of talent decisions.

Criteria is led by experts across talent science, technology, product, customer success, and business leadership, bringing together expertise in psychology, AI, enterprise software, assessment science, and workforce transformation. Together, our leaders share one belief: better talent decisions create better futures for people and organizations.

Interested in joining our team? 

Careers at Criteria

 

 

Our Leadership

  • Josh Millet
    Josh Millet
    Chief Executive Officer

    Josh is the Founder and CEO of Criteria. He started the company in 2006 with a vision to create a SaaS-based pre-employment testing service that would make the highest quality employee assessment tools accessible to companies of all sizes. Prior to launching Criteria, Josh cofounded an online test preparation company, Number2.com, which was acquired by Xap Corp of Culver City, CA, in 2002. After the acquisition, Josh served as the President of Xap's test prep division. He has coauthored testing-related articles published in the Journal of Educational Computing and the American Psychological Society Observer. Josh holds a Ph.D. in history from Harvard University, where he was a Fulbright Scholar and a Mellon Fellow.

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  • Melissa McCann-Tilton
    Melissa McCann-Tilton
    President & Chief Revenue Officer

    Melissa McCann-Tilton is President and Chief Revenue Officer at Criteria, where she helps organizations unlock performance at the intersection of organizational psychology, technology, and human potential.
    Over the past two decades, she has led companies through hypergrowth, transformation, and successful exits across industries including automotive at companies like Reynolds & Reynolds, Cobalt, ADP and CDK Global, B2B SaaS companies like PayScale and Criteria, and marketplace businesses like Convoy. Known for her ability to see patterns others miss, Melissa specializes in scaling revenue while transforming the cultures that drive it.

    Today, her work is focused on one of the most important shifts of our time: the emergence of Work 4.0. As AI reshapes how work gets done, Melissa helps leaders move beyond fear-based, outdated models of success and redesign their organizations for a new era of human and machine collaboration. Her approach centers on building high-performing, human-centered environments where AI amplifies rather than replaces human capability, unlocking creativity, adaptability, and sustainable growth.

    A direct, insightful, and engaging speaker, Melissa is known for telling the truth about what is really happening inside companies and offering practical frameworks leaders can actually use. Her message is clear. The future of work is not just more efficient. It is more human.

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  • Jason Crayne
    Jason Crayne
    Chief Financial Officer

    Jason is the CFO of Criteria and responsible for financial operations and strategic initiatives, including growth, M&A, commercial partnerships, performance management, and business systems. Before Criteria, Jason served as the interim CFO of AwesomenessTV and helped sell the company to Viacom, and subsequently served as interim CFO for a large privately held consumer products company. Jason began his career with PwC and spent 15 years assisting Fortune 100 organizations to execute M&A transactions and capture deal value. Originally from New York, Jason is a licensed CPA (CA, VA) and holds a MBA from the University at Buffalo.

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  • Chris Daden
    Chris Daden
    Chief Technology and AI Officer

    Chris Daden is the Chief Technology and AI Officer of Criteria, where he is responsible for Criteria's technical approach and strategy, engineering empowerment, and execution. Chris is an experienced technologist, having served as an individual engineering contributor as well as CEO and CTO of SaaS and Service organizations. Chris is a hands-on B2B SaaS executive with proven results leading global technology teams in high growth environments. He is an expert in the complete software development lifecycle and has a proven track record of delivering millions in complex technology products across multiple industries. In addition to his tech acumen, Chris has a wealth of experience in inspiring teams, fundraising, operating plans and budgets, execution, and B2B SaaS sales strategy.

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  • Greg Isaacs
    Greg Isaacs
    Chief Product Officer

    Over his career, Greg has managed many facets of business, product, marketing and technology in leadership positions at ZipRecruiter, Branded Entertainment Network (BEN) - a Bill Gates Company, the NFL, and eBay. Greg is a graduate of Brandeis University and the London School of Economics with a Bachelor of Arts. He also holds a Masters of Business Administration (MBA) from the UCLA Anderson School of Management.  He serves as a Mentor at Mucker Capital and an Affiliate at Webb Investment Network (WIN). Greg lives in Los Angeles with his wife, two daughters and dog. When not working, Greg likes to mountain bike and ski.

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  • Jam Khan
    Jam Khan
    Chief Marketing Officer

    Jam Khan is Chief Marketing Officer at Criteria, where he leads the company’s marketing organization and helps shape how Criteria brings its mission to market: helping organizations see talent more clearly and make better people decisions.

    Jam has spent more than 20 years building marketing teams, scaling B2B SaaS companies, and turning complex technology into clear, compelling market stories. Before joining Criteria, he held senior marketing leadership roles at ZoomInfo, 6sense, Seismic, Thales, Gemalto, SafeNet, and McAfee. His experience spans product marketing, brand, demand generation, customer marketing, communications, ABM, and go-to-market strategy.

    At Criteria, Jam is focused on telling the next chapter of the company’s story as the Talent Signal Platform for the AI era, helping employers move beyond resumes, reduce uncertainty, and make hiring and talent decisions with greater confidence.

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  • Jillian Phelan
    Jillian Phelan
    Chief People Officer

    Jillian brings over 20 years of Human Resources experience to our diverse and global team members. Her global HR experience includes supporting employees in UK, Germany, Israel, Brazil, Canada, Japan, China, and Australia. Jillian is passionate about working with fast growth SaaS businesses where she and her team enhance each facet of the employee lifecycle. While keeping the business strategy in the forefront, Jillian brings empathy and passion for people to her role. Jillian has a Bachelor’s degree from UC Berkeley and MBA from Pepperdine University.

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THE FUTURE WE ARE BUILDING 

A future where people are seen for what they can do, not what they have done.

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More predictive 

Decisions grounded in evidence, not gut feel.

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More fair 

Built so the same standard meets every candidate. 

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More trusted 

Signals teams can understand, explain, and defend.

Because when people are better understood, everyone has a better chance to reach their potential.
 

Talk to our team  Explore the platform

 

 

Trusted by Organizations Around the World

From high-volume hiring to professional, technical, and leadership roles, customers trust Criteria to bring science, fairness, and structure to every talent decision.