There are a wide variety of jobs in the software industry which can make for some industry-specific hiring challenges. Pre-employment testing can help you find the job candidates with the right aptitude and personality for any position in the industry.
In software, the best talent wins, and our employment tests help you make better talent decisions. Internet-powered businesses including e-tailers, software companies, and consumer-focused service providers trust Criteria's pre-employment tests to help them manage their hiring processes. Companies in the internet industry have enjoyed many benefits from using pre-employment testing, including reduced turnover, decreased time-to-hire, and increased productivity.
Internet-based businesses tend to use pre-employment testing most often for customer service personnel and for sales staff. By using the Customer Service Aptitude Profile (CSAP) and the Criteria Basic Skills Test (CBST) to screen prospective customer service representatives, these companies are able to ensure they hire courteous, friendly reps who are trainable and will be able to communicate clearly to customers.
For salespeople, the CBST is usually paired with the Sales Achievement Predictor (SalesAP), a personality test designed specifically for selecting sales-oriented personnel. The SalesAP helps identify candidates who exhibit traits linked to success in sales like competitiveness, motivation, and assertiveness.
Software companies also hire high volumes of engineers. To find engineers who are great critical thinkers and capable of complex problem-solving, companies use the Criteria Cognitive Aptitude Test (CCAT), our most popular employment aptitude test.
Employers may also administer the Employee Personality Profile (EPP) for engineer and developer roles. The EPP is a personality assessment that evaluates traits correlated with success in these roles.
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