Privacy Statement
Criteria Corp ("Criteria") is committed to protecting the privacy of your information. This Privacy Statement describes Criteria's information practices.
This Privacy Statement covers the information practices of web sites that link to this Privacy Statement: http://www.criteriacorp.com and http://www.ondemandassessment.com (collectively referred to as "Criteria's Web sites").
Criteria's Web sites may contain links to other web sites. Criteria is not responsible for the information practices or the content of such other web sites. Criteria encourages you to review the privacy statements of other web sites to understand their information practices.
Criteria offers a variety of services that are collectively referred to as the "Service." Criteria collects information from individuals who register to use the Service ("Licensees").
When expressing an interest in obtaining additional information about the Service or registering to use the Service, Criteria requires that you to provide it with contact information, such as name, company name, address, phone number, and email address ("Required Contact Information"). When purchasing the Service, Criteria requires you to provide it with financial qualification and billing information, such as billing name and address, the number of employees within the organization that will be using the Service, and possibly credit card information ("Billing Information"). When taking online tests there is demographic data that is requested but is entirely optional and has no bearing on test results ("Optional Information"). This demographic information is NOT provided to the Customer; it is NOT included in score reports; and organizations or individuals using the Criteria Service do NOT have any access to this information. Required Contact Information, Billing Information, and Optional Information are referred to collectively as "Data About Criteria Licensees."
As you navigate Criteria's Web sites, Criteria may also collect information through the use of commonly-used information-gathering tools, such as cookies ("Tools"). Tools includes standard information from your web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on Criteria's Web sites (such as the web pages viewed and the links clicked).
The Company uses Data About Criteria Licensees to perform the services requested. For example, if you fill out a the "Contact US" web form, the Company will use the information provided to contact you about your interest in the Service.
The Company may also use Data About Criteria Licensees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in Criteria, the Service, and to send you information regarding Criteria, such as information about promotions or events. Individuals may opt out of all marketing emails.
Criteria uses credit card information solely to collect payment for the Service.
In order to ensure Criteria tests are fair and non-discriminatory, Criteria collects confidential basic demographic data from job candidates. This data may be used by Criteria for statistical and normative purposes. This demographic data is provided by candidates on a purely optional, opt-in basis. Specific demographic data collected from candidates is NOT shared with employers.
Criteria uses Tools to operate and improve Criteria's Web sites. Criteria may also use Tools in combination with Data About Criteria Licensees to provide personalized information about the Company.
Criteria uses commonly-used information-gathering tools, such as cookies, to collect information as you navigate Criteria's Web sites ("Tools"). This section describes the types of Tools Criteria may collect and how it may use this information.
Criteria uses cookies to make interactions with its sites easy and meaningful. When you visit one of Criteria's Web sites, Criteria's servers place a cookie to your computer. Standing alone, cookies do not personally identify you, they merely recognize your web browser. Unless you choose to identify yourself to Criteria, either by responding to a promotional offer, opening an account, or filling out a web form (such as a "Contact Us" or a "Free Trial" web form), you remain anonymous to Criteria.
There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.
If you have chosen to identify yourself to Criteria, Criteria uses session cookies containing encrypted information to allow Criteria to uniquely identify you. Each time you log into the Service, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow Criteria to uniquely identify you when you are logged into the Service and to process your online transactions and requests. Session cookies are required to use the Service.
Criteria uses persistent cookies that only Criteria can read and use to identify browsers that have previously visited Criteria's Web sites. When you purchase the Service or provide Criteria with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that Criteria places on your web browser. Criteria is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, Criteria does not store account numbers or passwords in persistent cookies. If you disable your web browser's ability to accept cookies, you will be able to navigate Criteria's Web sites, but you will not be able to successfully use the Service.
Criteria may use information from session and persistent cookies in combination with Data About Criteria Licensees to provide you with information about Criteria and the Service.
When you visit Criteria's Web sites, it collects your Internet Protocol ("IP") addresses to track and aggregate non-personally identifiable information. For example, Criteria uses IP addresses to monitor the regions from which Licensees and Visitors navigate Criteria's Web sites.
Criteria also collects IP addresses from Licensees whey they log into the Service as part of the Company's "Identity Confirmation" and "IP Range Restrictions" security features.
Criteria may use third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. This Privacy Statement does not cover the use of third party cookies.
Criteria uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company's behalf.
Criteria reserves the right to disclose personally identifiable information of the Company's Licensees or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company's rights and/or to comply with a judicial proceeding, court order, or legal process. Optionally supplied demographic data is NOT shared or disclosed to any individual or organization.
Criteria communicates with its Licensees and Visitors via email. You may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of Criteria's marketing emails. Additionally, you may send a request specifying your communications preferences to optout at criteriacorp.com. Licensees cannot opt out of receiving transactional emails related to their account with Criteria or the Service.
Licensees may update or change their registration information by contacting Criteria Support at support at criteriacorp.com or by calling (310) 441-8571, ext. 155. Requests to access, change, or delete your information are normally handled within 30 days.
Criteria Customers use the Service to host data and information ("Customer Data"). Criteria will not review, share, distribute, or reference any such Customer Data except as provided in the Criteria's Terms and Conditions of Use (http://www.criteriacorp.com/terms.htm), or as may be required by law. Licensees are responsible for maintaining the security and confidentiality of their Criteria usernames and passwords.
Criteria uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Service is accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer ("SSL") technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Criteria also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its web sites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.
Criteria currently uses Rackspace.com as its IT hosting provider. Rackspace is the leading hosting provider with the highest rated service, technical support, expertise, network uptime and server availability. Rackspace provides maximum protection of the Criteria Service and Customer Data by covering all three critical areas of security - physical, operational and system security. Rackspace's commitment to such comprehensive security allows Criteria the most secure solutions available.
Because the Company uses the Service to maintain Data About Criteria Licensees, this information is secured in the same manner as described above for Customer Data.
Criteria reserves the right to change this Privacy Statement. Criteria will provide notification of the material changes to this Privacy Statement through Criteria's Web sites at least thirty (30) business days prior to the change taking effect.
Criteria reserves the right to modify this Privacy Statement at any time, effective upon posting of an updated version of this statement on the Service. Licensees and Visitors are responsible for regularly reviewing this Statement. Continued use of the Service after any such changes shall constitute Licensee's consent to such changes.
Questions regarding this Privacy Statement or the information practices of Criteria's Web sites should be directed to Criteria Privacy by mailing Criteria Privacy, 10780 Santa Monica Blvd., Suite 405, Los Angeles, CA 90025.